World Bank E T Temporary Jobs 2021 – Zambia Jobs

World Bank E T Temporary Jobs 2021 – Zambia Jobs. World Bank Zambia programme looking for “E T Temporary”. Applicants with a Bachelor’s degree or AA/AS degree in Computer Science may apply on or before 16 July 2021.

The World Bank Group (WBG) is one of the world’s largest sources of funding and knowledge for development solutions – providing loans, grants, equity investments and guarantees to its members and private businesses. The vision of the World Bank Group (WBG) is the eradication of extreme poverty and the promotion of shared prosperity by fostering income growth of the bottom 40 percent in each country.

World Bank E T Temporary Jobs 2021

The World Bank has published a job vacancy announcement on 5 July 2021 for qualified Zambia’s to fill in the vacant post of E T Temporary to be based in Lusaka, Zambia.

Recruiter World Bank Group
Position E T Temporary
Location Lusaka, Zambia
Country Zambia
Total Vacant Post 01
Qualification Bachelor’s degree or AA/AS degree in Computer Science
Experience Required minimum of 3 years
Application Deadline 16 July 2021

World Bank Job Vacancy 2021

Job Purpose: The ETT will provide ongoing support for all WBG office staff as well as visiting staff and missions in Lusaka Office. S/he will manage the full range of information technologies for the office, which include, but not limited to: addressing daily desktop support, conferencing support, remote access and network support, issues concerning the maintenance and implementation of IT standards, knowledge sharing, asset inventory, maintaining local vendor relations and understanding contracts/Service Level Agreements (SLA), as well as providing local office training.

Duties and Accountabilities:

  • Works directly with customers to probe and ask effective questions to fully diagnose both the root cause of a problem and the customer’s comfort level with technology. Can assess complex, non-routine problems in their area of specialization.
  • Supports and maintains the end user environment. This may include assessing, deploying, and implementing hardware and software upgrades.
  • Documents, maintains, and enhances work processes and standards in the area, including documenting procedures for troubleshooting and incident resolution/solution.
  • Participates in facilities work and vendor management, as part of CO administrative teams. Participates in security and business continuity activities. Troubleshoots, provide workarounds, and permanent fixes to issues identified in the end user environment. Provides technical solutions to imaging and post-install issues.
  • Supports installation, maintenance, upgrades to local networks and communications infrastructure.
  • Disseminates information on common problems to department staff.
  • Tracks trending of issues and escalate, as appropriate;


  • Bachelor’s degree or AA/AS degree in Computer Science with a minimum of 3 years relevant experience or Associates Degree with a minimum of 5 years relevant experience.


  • Demonstrates general knowledge of hardware and software products and problem solving/troubleshooting skills.
  • High comfort level with IT systems including: Windows 10; Office 365; Outlook 2013; MS-Office 2010/2013; Remote Access solutions and VPN; Cisco videoconferencing codecs, Cisco Jabber, Cisco VMR and Cisco WebEx; mobile devices (iOS and Android); Service Now; Cloud solutions and collaboration tools such as One Drive, Office 365, Microsoft Teams, and SharePoint.
  • Ability to work in a team environment and across organizational boundaries, as well as to handle multiple projects, and coordinate with outside vendors.
  • Similar past work experience in the country of this advertisement or the sub-region.
  • Past work experience with IT change management, technology deployments and asset disposal work within office environments.
  • High comfort level supporting mobile devices, including smart phones and tablets from both iOS and Android platforms.
  • Business level language skills in English is expected.

Other Details

  • Contract Type: Full Time
  • Term Duration: 1 year 0 months
  • Grade: ET4
  • Required Language(s): English
  • Selection Process: Interview
  • Salary: negotiable
  • Application Process: Online

How to Apply World Bank E T Temporary Jobs 2021

Note: Before you apply, please download (link is given below) the full advertisement and read it carefully.

Then to apply, go to this link Click Here

The Closing Date: 16 July 2021

Only shortlisted candidates will be contacted for interviews.

Particulars Details Link
Job Advertisement Download
Official Website